frequently asked questions

  • We offer a curated selection of wedding dresses, mother-of-the-bride and groom dresses, prom and grade 8 grad dresses, and styles for galas and special occasions.

    In addition to our stunning selection of dresses, we also carry a variety of veils and jewelry to complete your bridal or special occasion look. From elegant veils to sparkling accessories, we have everything you need to add the perfect finishing touches.

  • Appointments are highly recommended. At Aliya, we love giving each customer our full attention. Since our space and services are designed to assist one customer at a time, booking an appointment secures your spot for a relaxed and private boutique experience.

    Walk-ins are welcome only when there isn’t another customer in the store. If we are assisting a customer, you may be asked to schedule or return later.

    Wherever you're coming from—Sarnia, Chatham, Port Huron, Wallaceburg, or London— we’re ready to make your dress shopping experience unforgettable.

    • Payment Plans: A 50% deposit is required to place an order. The remaining balance is due when your dress arrives.

    • Off-the-Rack Dresses: Sold as-is, with a 50% deposit required to hold the dress and the balance due at pick-up.

    • No Refunds, Exchanges, or Cancellations: We are unable to offer refunds, exchanges, or cancellations, so please be sure you're in love with your choice!

    • Non-Refundable Deposits: Please note that deposits are non-refundable.

    • Payment Methods: We accept cash, debit, or credit card. Checks are not acceptable.

  • Absolutely! We love celebrating our brides! When you find the one during your bridal appointment, we make the moment extra special with a bubbly toast and joyful cheers. It’s a private, intimate experience designed to make you feel celebrated, confident, and truly unforgettable.

  • We proudly carry Essence of Australia, Stella York, L’Amour by Calla Blanche, and Tania Olsen. We offer both made-to-order and off-the-rack options. Made-to-order gowns may include customization options offered by the brands, such as fabric choices, sleeve styles, and other design features.

  • Yes, we do! Our collection includes a variety of sample sizes, including plus sizes, so everyone can find styles to try on and feel confident in.

  • To ensure the perfect fit for your dress, professional alterations are available with an independent bridal and formal wear specialist.

    Once you've found your dress, you’ll be referred to the experienced seamstress who will tailor it to your needs. This allows for personalized service and expert craftsmanship to make your dress truly yours.

  • Absolutely! We suggest bringing 1–3 close friends or family members whose opinions you value most. Our boutique is cozy, creating an intimate and focused experience, but we can accommodate up to 7 guests when needed.

  • Wedding Dresses: We recommend shopping 8–12 months before your wedding day to allow time for ordering and alterations. However, if you're working with a tighter timeline, don’t worry — we also offer off-the-rack options! If you find a dress you love in your size, you can take it home the same day, making it a perfect solution for short-notice weddings or elopements.

    Mother’s Dresses: For mother-of-the-bride/groom dresses, off-the-rack is the most common option. Many of the mothers’ dresses we carry are pre-made and can arrive within 2 to 6 weeks. Some styles are made-to-order and typically take around 4 months for delivery. We recommend browsing styles at least 5 to 6 months in advance in case you fall in love with a made-to-order dress, allowing enough time for ordering, delivery, and alterations.

    Prom Dresses: Prom and Grade 8 graduation dress shopping typically starts in October. Shopping early gives you the advantage of ordering in different sizes and ensures the dress design is exclusive to you at your school. After February, only pre-made sizes and designs will be available. Be sure to allow 1 to 2 months for alterations to ensure the perfect fit!